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Bisnis dan Birokrasi : Jurnal Ilmu Administrasi dan Organisasi


population administrative policy implementation, ID card service quality, south minahasa.


Daud M Liando




The research aims to analyze the influence of
population administrative policy implementation on the quality of ID card
service in South Minahasa District. The variables used are policy standards and
objectives, policy resources, inter-organizational communication, the
characteristics of the implementation agencies, the economic, social and political
environment, and response of the implementers.  The result shows
that the implementation of population administrative policy is very much
determined by the communication factor. One of the factors causing the
inefficiency of ID card service is the inadequate role of society in the
implementation of population administrative policy. The implementation agencies
from the Office of Population and Civil Administration must ceaselessly build
both vertical and horizontal communications with South Minahasa people.


Vol 19, Nomor 02, Tahun 2012


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